Bill Hudson Transport Books
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Terms and Conditions

By placing an order through this website you will be agreeing unconditionally to the terms and conditions of use.

Privacy Policy

Any personal details supplied to us in placing an order will only be used to fulfil the order and will not be used in any other way or disclosed in any way.

General Terms

All books are firm sale only, subject to our guarantee against mis-leading description, so please check your collection before placing your order. All books are offered for sale subject to availability and in the case of second-hand titles we recommend you telephone, fax or e-mail before ordering. If a new title is temporarily out of stock this will be indicated on the site.

Credit Card Sales

When you have finished making your purchases and have filled in your delivery details you will proceed to a secure online payment page where you will be asked for your payment details (e.g. credit card number). This secure online payment page is hosted on a SECURE SERVER RC4 128 bit High-grade Encryption. This ensures that all your payment details are securely encrypted for your safety.

For orders made directly from the website we do not have access to your credit card information and it is not stored by us. If you order by telephone your card details will be manually processed through our normal retail terminal via a secure SSL connection

Delivery Policy

Please allow 2 weeks from receipt of your payment to delivery of your order, but under normal circumstances orders are sent within 24 hours unless it is a weekend when we are away at an Exhibition.

Returns, Replacement and Cancellation terms

If you feel that the condition or content of a book was wrongfully described, or if you feel the content of the book is totally different to what you expected from our description we will refund your payment in full and return carriage costs in full provided the book is returned to us securely packed, and in the condition in which it was received, within 10 days.

If the item is damaged in transit then it should be returned within seven working days, together with the original packaging, and a new item will be sent in its place. The postage costs of the return will be refunded to you.

Cancellation Policy

You have the right to cancel your order within seven days of receiving it. If you decide you no longer want the item after it has been dispatched, you may return it within seven working days and receive a full refund, including the original delivery charge but not including the return delivery costs. If this is simply a ‘change of heart’ the item must be received back by us in the same condition in which it was sent.

Currency

All prices shown on the site are in British Pounds. Customers using overseas credit cards will have payment automatically converted to sterling. Customers wishing to use other currency or electronic transfer should contact us and complete the transaction off line.

Orders from the UK

Postage is charged at 15% of the order total up to a maximum of £5.00. Orders over £70.00 are sent post free within the UK mainland. We have set our minimum charge to £1.50 due to increases in postal charges.

Orders from Overseas

Overseas shipping will be charged at cost and can be airmail or surface at your choice.
Please email us, using the Contact Us button on the home page to ascertain the postal cost before completing your order. We can send orders to any country. Please note that single parcels of books at the reduced, Printed Paper rate are restricted to 5 Kilo, except Canada where the limit is 2 Kilos.

 

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